Back to main menu - How can I keep a track of all my purchases?
- Where do I find all the emails related to a given order?
- Can I perform order-related actions, like returns or cancellations, using Flash?
- How can I raise a support request on an order with the merchant?
- Where can I find my order invoices?
- What if I am unable to find an order I placed?
- What do I do if my order details are shown incorrectly?
How can I raise a support request on an order with the merchant?
For orders placed using the Flash ID, you can write to the merchant support directly from the Flash App.
Just follow the following steps: Order History -> Select Order -> Support -> Mail Support
Alternatively, You can also compose a mail from the inbox section. Head to the Inbox section and tap on the Compose Email icon.
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